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Refund policy


Refunds

Due to candy being a perishable item and in compliance with the Food & Drug Administration (FDA) policies, candyaffaircandyboutique.com does not accept any returns on candy products. Edible (ALL CONSUMABLE FOOD PRODUCTS) may NOT be returned unless incorrect items were shipped by candyaffaircandyboutique.com. The customer will be responsible for shipping costs on any products returned

To ensure that you receive the correct product that you are looking to purchase, candyaffaircandyboutique.com lists all product descriptions as accurately as possible. If you have any questions regarding a product please contact a customer service representative via email at support@candyaffaircandyboutique.com

Food products MAY NOT BE RETURNED, so please order carefully as candyaffaircandyboutique.com cannot issue RMA (Return Merchandise Authorization) for items received due to customer error (including shipping address) in ordering. Any unauthorized returns will be considered ABANDONED and no refund will be issued. 

Broken or defective products will either be reshipped or the customer refunded. We can not be held responsible for any breakage of fragile products during shipping nor melted products shipping in a non-expedited shipping method during warm weather months.

Refund requests must be submitted within 7 days of receipt of product and are considered based on the criteria mentioned above. To initiate a return or refund, please contact a customer service representative by email at support@candyaffaircandyboutique.com

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